Tauri 7 firmware , TAURI CLOUD, Star Control

Tauri 7" update firmware and connecting to Star Control / Tauri Cloud

Problem

We want to test with the Star Control and Tauri Cloud for a customer of us who asked for regular reporting. 1) First of all I want to update the Tauri 7" to the most recent version. but update firmware doesn't work. I can start the update. The Tauri asks to reboot and I get a new screen 'installing update', but after a couple of seconds I get a error message. 2) to create a test login for "Star Control' and "Tauri Cloud".I made a login, the message appears that I will receive an email to finish my registration, but I haven't received the email. It isn't also in the spam folder.


Solution 1 ( Only for TAURI 7 Chipset PX30) - around before June 2021 

Here below is the download for the correct firmware for the said unit.

Please be remind that you need to manually install the TAURI 3.2.4 (latest version) after new
firmware successfully installed.   The TAURI 3.2.4 APK also included the ZIP file



Solution 2 ( Only for TAURI 7 Chipset RK3399) - around after June 2021 

Point No.1
It seem have problem during the USB update the firmware.  Now you can try alternative way to update the firmware via a PC and relative tools.
Click the below link to download all the relative tools and firmware
https://we.tl/t-dP437F0wFY

You can tab on "upgrade" when you see either

“found one Maskrom device” or "found one Loader device"



For both TAURI 7 ( RK3399 or PX30) 

How to update via PC ? 
You can also refer to the below tutorial in YouTube about how to update via PC

How to Rewrite correct serial number on TAURI 7? ( Note, this is ONLY if the serial number at the back of the device is NOT the same as the serial number on the TAURI app) 

We sending you a new PC tools and a tutorial video how to rewrite the correct serial number on TAURI 7   Click the below link to download: https://we.tl/t-wNE0WH26xE

Where can you find the face activation code and serial number ? 

All the TAURI machine need to reboot after 1st time registered in STARCONTROL system.

The face activation License Code can be found at the back side of metal housing. You should able to find QR code sticker.  

You can also refer to another video in Youtube "Unbox TAURI 7"


https://www.youtube.com/watch?v=ANVNcGDHgbo


How to connect to StarControl? 
 Go to www.thestarcontrol.com and register and account, by entering the serial number at the back of the device to Star Control, it can connect the device. 
All the TAURI machine need to reboot after 1st time registered in STARCONTROL system ! 

Please note that the above answers and firmware may not be particular to your case, therefore, please do consult our project managers before conducing any of the above firmware updates. The answers above are only for reference. 

Cheers, Glory Star Product Team. 



    • Related Articles

    • Update TAURI

      We received the unit with 3.0.2. we need APK for 3.1.2.  Answer  The most updated version of our Tauri is V3.2.6 You can check the update of the firmware of Tauri with internet connected and updating by OTA update. Go to settings, enter the password ...
    • 3.2.3 Update

      Tauri 3.2.3 new features and FAQ Applicable models: TAURI101/156/215 New Features: 1. Star Control Our remote monitoring platform - Star Control has now been installed which can be activated in the device for cloud monitoring, remote OTA update along ...
    • Over the air updates to 3.2.3 without Tauri Cloud expire by October 31, 2021

      06/23/2021 Please be advised that all over the air updates without Tauri Cloud to 3.2.3 will be expire by October 31, 2021, after updates to 3.2.3 additional over the air updates will need to be through Tauri Cloud. Firmware and application will be ...
    • 3.2.4 update

      3.2.4 update Tauri 3.2.4 new features and FAQ Applicable models: TAURI101/156/215/7 New Features: 1. Star Control  Our remote monitoring platform - Star Control has now been installed which can be activated in the device for cloud monitoring, ...
    • 3.2.6 update

      Applicable models: TAURI101/156/215/7 New Features: 1. Questionaire Able to create questionaire from Tauri Cloud and push to Tauri devices. End user could scan QR code from Tauri device to fill in questionaire fro their cellphone and a QR code will ...